ISPL Support Services assists healthcare providers to simplify processes and enhance patient care by outsourcing time consuming administrative and back-office services. ISPL performs as a continuation of medical staffs, with extensive experience in the industry, and by concentrating on accuracy, compliance, and efficiency, so that providers are free to concentrate on the most important thing: providing quality care.
1. Medical Billing & Coding
ISPL offers full cycle revenue cycle solutions which involve:
- Proper coding of the medical data (ICD-10, CPT, HCPCS).
- Claims preparation and presentation.
- Entry of charges/posting payments.
- Denial management and after-sale-follow-up.
This translates into shorter turnaround time to reimbursement, reduced denials and higher cash flows.
2. Patient Data Management
ISPL will provide smooth management of patient data, which includes:
- Patient demographic entry
- Eligibility verification
- Automatized document indexing and records digitizing.
- Online high safety storage and access.
Every procedure adheres to the HIPAA standards and data protection.
3. Clinical Documentation Assistance
The advantages for healthcare providers are:
- Note-taking on physician notes.
- Updating EMR/EHR systems
- Creating chart, reports and treatment overviews.
ISPL assists in keeping the records updated and free of errors vital in both regulation and clinical decisions.
4. Appointment Scheduling & Coordination
ISPL assists the operations of patients in that it helps:
- Keeping clinic and physician calendars.
- Confirmation / Reminder of Appointments.
- Organizing follow-ups and referrals.
This will lead to better patient satisfaction and less no show rates.
5. Insurance Support & Verification
ISPL helps providers with:
- Pre-authorization processing
- Checking the eligibility of insurance.
- Dealing with the payer communication.
This makes the administration work fewer burdens and pre-service workflow is made smooth.
6. Reporting & Analytics
Providers receive:
- Financial and operation reports.
- RCM performance dashboards
- Audit support reports and compliance reports.
These are insights that enable clinics to maximize on productivity, minimise on leakages and improve on decision-making.
7. Compliance and Quality Assurance
Every process is backed by:
- Multi-level quality checks
- HIPAA-certified teams
- Templates on how operations can be done without errors.
The healthcare provider attains the assurance of reliable and secure backend support.
Why Healthcare Providers Choose ISPL?
- Established experience in the back-office support services for healthcare functions.
- A cost-effective outsourcing which is easy to determine ROI.
- Clinic, hospital and diagnostic centre solutions.
- 24/7 support teams for uninterrupted operations