Cloud Call Centre Services - Pricing

ISPL

Inbound Call Centre Services


Pricing - Inbound
Description Plan 1 Plan 2 Plan 3
  Up to 20 Calls / Day Up to 50 Calls / Day Up to 80 Calls / Day
Coverage 9-6pm coverage 9-6pm coverage 9-6pm coverage
Days Mon - Sat Mon - Sat Mon - Sat
Languages Tamil, English & Hindi Tamil, English & Hindi Tamil, English & Hindi
Set Up Fees - Onetime Rs.2000 Rs.2000 Rs.2000
Telecom Fees Included Included Included
DID One number One number One number
Minimum Contract Nil Nil Nil
Rate / Call Rs.35/call Rs.30/call RS.25/call
Validity 1 Month 1 Month 1 Month
Min. Purchase Calls 500 Calls 1000 calls 2000 calls
Per Call Duration 180 seconds 180 seconds 180 seconds
Holidays National & Festivals National & Festivals National & Festivals
Daily Call report by email Yes Yes Yes
Monthly report by email Yes Yes Yes
Voice Files 10 calls / batch 25 calls / batch 40 calls / batch
Purchase Type Prepaid Prepaid Prepaid
Exclusions GST GST GST
Top up Notification Yes Yes Yes
 


Outbound Call Centre Services


Pricing - Outbound
Description Plan 1 Plan 2 Plan 3
Call Type Outbound Outbound Outbound
Coverage 9am - 6pm 9am - 6pm 9am - 6pm
Days Mon - Sat Mon - Sat Mon - Sat
Languages Tamil, English & Hindi Tamil, English & Hindi Tamil, English & Hindi
Set Up Fees - Onetime Rs.2000 Rs.2000 Rs.2000
Telecom Fees Included Included Included
DID 1 2 5
Minimum Contract Nil Nil Nil
Rate / Number Rs.25 / Number Rs.20 / Number Rs.15 / Number
Number of Attempts Two Two Two
Validity Validity - 1 month Validity - 1 month Validity - 1 month
Min. Purchase Calls 500 numbers 2000 numbers 5000 numbers
Per Call Duration 180 seconds 180 seconds 180 seconds
Holidays National & Festivals National & Festivals National & Festivals
Daily Call Report by Email Yes Yes Yes
Monthly Report by Email Yes Yes Yes
Voice Files 10 calls / batch 25 calls / batch 50 calls / batch
Purchase Type Prepaid Prepaid Prepaid
Exclusions GST GST GST
Top up Notification Yes Yes Yes