Inbound Call Centre Services
| Pricing - Inbound | |||
| Description | Plan 1 | Plan 2 | Plan 3 |
| Up to 20 Calls / Day | Up to 50 Calls / Day | Up to 80 Calls / Day | |
| Coverage | 9-6pm coverage | 9-6pm coverage | 9-6pm coverage |
| Days | Mon - Sat | Mon - Sat | Mon - Sat |
| Languages | Tamil, English & Hindi | Tamil, English & Hindi | Tamil, English & Hindi |
| Set Up Fees - Onetime | Rs.2000 | Rs.2000 | Rs.2000 |
| Telecom Fees | Included | Included | Included |
| DID | One number | One number | One number |
| Minimum Contract | Nil | Nil | Nil |
| Rate / Call | Rs.35/call | Rs.30/call | RS.25/call |
| Validity | 1 Month | 1 Month | 1 Month |
| Min. Purchase Calls | 500 Calls | 1000 calls | 2000 calls |
| Per Call Duration | 180 seconds | 180 seconds | 180 seconds |
| Holidays | National & Festivals | National & Festivals | National & Festivals |
| Daily Call report by email | Yes | Yes | Yes |
| Monthly report by email | Yes | Yes | Yes |
| Voice Files | 10 calls / batch | 25 calls / batch | 40 calls / batch |
| Purchase Type | Prepaid | Prepaid | Prepaid |
| Exclusions | GST | GST | GST |
| Top up Notification | Yes | Yes | Yes |
Outbound Call Centre Services
| Pricing - Outbound | |||
| Description | Plan 1 | Plan 2 | Plan 3 |
| Call Type | Outbound | Outbound | Outbound |
| Coverage | 9am - 6pm | 9am - 6pm | 9am - 6pm |
| Days | Mon - Sat | Mon - Sat | Mon - Sat |
| Languages | Tamil, English & Hindi | Tamil, English & Hindi | Tamil, English & Hindi |
| Set Up Fees - Onetime | Rs.2000 | Rs.2000 | Rs.2000 |
| Telecom Fees | Included | Included | Included |
| DID | 1 | 2 | 5 |
| Minimum Contract | Nil | Nil | Nil |
| Rate / Number | Rs.25 / Number | Rs.20 / Number | Rs.15 / Number |
| Number of Attempts | Two | Two | Two |
| Validity | Validity - 1 month | Validity - 1 month | Validity - 1 month |
| Min. Purchase Calls | 500 numbers | 2000 numbers | 5000 numbers |
| Per Call Duration | 180 seconds | 180 seconds | 180 seconds |
| Holidays | National & Festivals | National & Festivals | National & Festivals |
| Daily Call Report by Email | Yes | Yes | Yes |
| Monthly Report by Email | Yes | Yes | Yes |
| Voice Files | 10 calls / batch | 25 calls / batch | 50 calls / batch |
| Purchase Type | Prepaid | Prepaid | Prepaid |
| Exclusions | GST | GST | GST |
| Top up Notification | Yes | Yes | Yes |
