Inbound Call Centre Services
Pricing - Inbound | |||
Description | Plan 1 | Plan 2 | Plan 3 |
Up to 20 Calls / Day | Up to 50 Calls / Day | Up to 80 Calls / Day | |
Coverage | 9-6pm coverage | 9-6pm coverage | 9-6pm coverage |
Days | Mon - Sat | Mon - Sat | Mon - Sat |
Languages | Tamil, English & Hindi | Tamil, English & Hindi | Tamil, English & Hindi |
Set Up Fees - Onetime | Rs.2000 | Rs.2000 | Rs.2000 |
Telecom Fees | Included | Included | Included |
DID | One number | One number | One number |
Minimum Contract | Nil | Nil | Nil |
Rate / Call | Rs.35/call | Rs.30/call | RS.25/call |
Validity | 1 Month | 1 Month | 1 Month |
Min. Purchase Calls | 500 Calls | 1000 calls | 2000 calls |
Per Call Duration | 180 seconds | 180 seconds | 180 seconds |
Holidays | National & Festivals | National & Festivals | National & Festivals |
Daily Call report by email | Yes | Yes | Yes |
Monthly report by email | Yes | Yes | Yes |
Voice Files | 10 calls / batch | 25 calls / batch | 40 calls / batch |
Purchase Type | Prepaid | Prepaid | Prepaid |
Exclusions | GST | GST | GST |
Top up Notification | Yes | Yes | Yes |
Outbound Call Centre Services
Pricing - Outbound | |||
Description | Plan 1 | Plan 2 | Plan 3 |
Call Type | Outbound | Outbound | Outbound |
Coverage | 9am - 6pm | 9am - 6pm | 9am - 6pm |
Days | Mon - Sat | Mon - Sat | Mon - Sat |
Languages | Tamil, English & Hindi | Tamil, English & Hindi | Tamil, English & Hindi |
Set Up Fees - Onetime | Rs.2000 | Rs.2000 | Rs.2000 |
Telecom Fees | Included | Included | Included |
DID | 1 | 2 | 5 |
Minimum Contract | Nil | Nil | Nil |
Rate / Number | Rs.25 / Number | Rs.20 / Number | Rs.15 / Number |
Number of Attempts | Two | Two | Two |
Validity | Validity - 1 month | Validity - 1 month | Validity - 1 month |
Min. Purchase Calls | 500 numbers | 2000 numbers | 5000 numbers |
Per Call Duration | 180 seconds | 180 seconds | 180 seconds |
Holidays | National & Festivals | National & Festivals | National & Festivals |
Daily Call Report by Email | Yes | Yes | Yes |
Monthly Report by Email | Yes | Yes | Yes |
Voice Files | 10 calls / batch | 25 calls / batch | 50 calls / batch |
Purchase Type | Prepaid | Prepaid | Prepaid |
Exclusions | GST | GST | GST |
Top up Notification | Yes | Yes | Yes |