Infrastructure

Infrastructure

Predictive Dialer

Dialers are used to enhance productivity. Predictive dialers are used for Inbound and outbound operations.

Voice loggers

To record telephonic conversations for quality and training purposes.

Voice Connectivity

Voice connectivity with multiple telecom providers.

Data Connectivity

8 MBPS 1:1 leased line connectivity with redundancy.

Data Storage Devices

Highly secured data storage devices with back up.

Customised CRM / Client Portal

We create CRM for all our clients and the access is given to client to monitor the operation remotely.

IVR

Interactive Voice Response system to collect financial information from customers in a secured way.
infrastructure


Our Blogs

Top 10 Call Centre Outsourcing Companies in 2026

Top 10 Call Centre Outsourcing Companies in 2026

In today’s customer-centric world, businesses rely heavily on professional call centre outsourcing partners to deliver seamless customer exp...

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24/7 Call Centre Services: Why Global Businesses Need Them

24/7 Call Centre Services: Why Global Businesses Need Them

In a digitally linked world, the customer anticipates to receive instant service, at all times and at all places. To the global businesses i...

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Top Benefits of Outsourcing Customer Support

Top Benefits of Outsourcing Customer Support

Outsourcing customer care has been transformed not only as an economizing strategy, but also as a growth strategy. Companies in different se...

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We at ISPL Support Services help your business to get increased revenue with greater cost reduction. We provide you with an improved customer satisfaction. ISPL Support Services will be the one stop solution for all your business outsourcing needs.

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+91 44 42925000

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