Predictive DialerDialers are used to enhance productivity. Predictive dialers are used for Inbound and outbound operations.
Voice loggersTo record telephonic conversations for quality and training purposes.
Voice ConnectivityVoice connectivity with multiple telecom providers.
Data Connectivity8 MBPS 1:1 leased line connectivity with redundancy.
Data Storage DevicesHighly secured data storage devices with back up.
Customised CRM / Client PortalWe create CRM for all our clients and the access is given to client to monitor the operation remotely.
IVRInteractive Voice Response system to collect financial information from customers in a secured way.